Who We Are
Our website address is: https://www.cleaningplus.ie
Cleaning Plus (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact Forms
If you submit a contact form on our site, we collect your name, email address, phone number, and any other information you provide. This data is used solely to respond to your inquiry and provide relevant information about our services.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
We do not sell or trade your personal data. However, we may share your data with trusted third-party service providers who assist us in operating our website and providing our services, such as:
- Marketing Providers: We may share anonymized data with analytics providers such as Google Analytics to help us understand website performance and improve our services.
These third-party service providers are obligated to ensure the protection of your data and comply with applicable privacy laws.
How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- User Profiles: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact us at john@cleaningplus.ie
How We Protect Your Data
We take the following steps to protect your personal data:
- SSL Encryption: Our website uses SSL encryption to protect your personal data during transmission.
- Access Restrictions: Access to your data is restricted to authorized personnel who need it to perform their duties.
- Third-Party Security: We only use third-party providers that comply with GDPR or similar regulations to ensure your data is secure.
Your Rights Under GDPR
If you are an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request the deletion of your personal data, provided it is not required for legal or administrative purposes.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at david@cleaningexperts.ie.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, your data may be transferred to third-party services we use, such as analytics and payment processors, which may process data outside of the European Union.
Changes to Our Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at john@cleaningplus.ie or call us at 0863959146.